We are excited about your order, items will be shipped within 2-4 days. Please ensure that the shipping address provided to us at checkout is correct, we would hate for your clothes to be sent to the wrong place.
We only accept returns for full priced items.
All returns must be processed through our system within 14-days of your delivery date and returned within 30-days. As soon as we receive your item, you will be notified via email that we have received it.
Products must be in original condition:
- With tag
- No perfume or smells
- No animal hair
- No make-up stains
Rules & Restrictions
- We offer completely free returns, we want you to love the clothes you purchase from us
- Any shipping charges on your original order are non-refundable.
- Refunds will be issued back to the original payment method within 14 days of us receiving the returned item/s
- we unfortunately do not do exchanges
If you are having any trouble downloading your pre-paid return label through our system, please reach out to us at Info@shopbray.com. We will not reimburse the shipping charges if you pay for your own label. Our office address is 5394 Quail Run, Blaine WA 98230.
Email us below to initiate the return, please include your full name, order number, and details about your return.